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Chat to us online

You can drop us a line or ask questions using LiveChat. 

For faults and emergencies

Monday to Friday 6.30 am - 10.30 pm

Saturday and Sunday 7 am - 5 pm


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For all other enquires

Monday to Friday: 8am-7pm

Looking for something else?

Never give away your credit card details

We will never ask for your credit card details via our LiveChat service. Please do not use customer-service.co.nz and do not submit your credit card details.

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We allow customers to handle their water services online, from bill payments, view consumption, updating details or issues in your account. We will offer you guidance to achieve everything as easy as possible.

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We allow customers to handle their water services online, from bill payments, view consumption, updating details or issues in your account. We will offer you guidance to achieve everything as easy as possible.

Section 2

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Card 2

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Card 3

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Card 4

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